Terms & Conditions

Welcome to The Raymond Shop – Pitampura. By accessing or using our website https://brightreachhub.com/, visiting our store, or engaging with our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. General Information

The Raymond Shop – Pitampura is a retail outlet offering premium men’s apparel, fabrics, tailoring services, and related offerings. These terms apply to all users, customers, and visitors of our website and store.

2. Use of Website

  • The content on this website is for general information and promotional purposes only.

  • You agree not to use the website for any unlawful purpose or in a way that may harm the brand, website, or other users.

  • We reserve the right to modify, suspend, or discontinue any part of the website without prior notice.

3. Product & Service Information

  • All products, fabrics, designs, and tailoring services are subject to availability.

  • Colors, textures, and appearances shown online may vary slightly from actual products due to lighting, display, or screen differences.

  • Prices, offers, and collections may change without prior notice.

4. Tailoring & Custom Orders

  • Customized tailoring orders are made as per customer-provided measurements and preferences.

  • Once confirmed, tailoring or custom orders cannot be cancelled or refunded.

  • Minor alterations may be offered subject to store policy and feasibility.

5. Payments

  • All payments must be made using approved payment methods available at the store or online (if applicable).

  • Any advance paid for tailoring or product booking is non-refundable unless stated otherwise in writing.

  • Bills and invoices must be preserved for future reference or service requests.

6. Returns & Exchanges

  • Returns or exchanges are subject to Raymond brand policy and store-specific guidelines.

  • Customized or altered garments are not eligible for return or exchange.

  • Products must be unused, unaltered, and accompanied by the original bill for eligibility.

7. Intellectual Property

  • All content on this website, including text, images, logos, graphics, and designs, is the property of The Raymond Shop – Pitampura or its licensors.

  • Unauthorized copying, reproduction, or use of any content is strictly prohibited.

8. Third-Party Links

Our website may contain links to third-party websites for reference or convenience. We do not control or endorse the content, policies, or practices of such websites and are not responsible for any issues arising from their use.

9. Limitation of Liability

  • We shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services.

  • Customers are responsible for verifying product details, sizes, and tailoring instructions before final confirmation.

10. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website or services after changes implies acceptance of the revised terms.

12. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of courts in Delhi.

13. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

The Raymond Shop
Upper Ground Floor, 353, Outer Ring Rd,
Opp. Kali Mata Mandir, Tarun Enclave,
Pitampura, Delhi – 110034
📞 080 4493 9466
🌐 https://brightreachhub.com/

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